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Culture is the “internal identity” of the company or organization. We like the definition of culture given by Edgar Schein, a pioneer in the field. Schein says culture is the set of, “shared, taken-for-granted implicit assumptions that a group holds and that determines how it perceives, thinks about and reacts to its various environments.”[1]

Put another way, Culture is the collection of unique human attitudes and behaviors that animate the shared actions of the organization – both internal and external.

 


[1] Edgar H. Schein, “Culture: The Missing Concept in Organization Studies,” Administrative Science Quarterly 41, (1996): 236.

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