Our point of view is shared in a library of short essays and blogs that can be searched through key-words or simply read as published.

Your Customer’s Experience is the Realization of your Brand

Share this article I am joined this week in writing by my young colleague Dan Lovero who knows how to turn ideas in value-creating service!  Yesterday began one of the longest waits in the gardening cycle.  Every step is slow, begging an abundance of patience.  Even the recent weather catapult from snow to 80+F in …

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Digital Work: Less is More

Why it is Time to Get Rid of a Whole Lot of Unnecessary Work  It is tempting in this season of vigorous planting, for the gardener to think that more is better. Sadly, it is not!  Even those of us whose thumbs will not ever turn green know the rudiments of planting density. I cannot …

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“Real” Brands are going to thrive, will Yours?

As I stood leaning on the hoe pondering the newly emerged leaves on the soil below, I thought to myself, “these two plants have always confused me!” For the master gardener, there would have been no confusion, but for the peripatetic consultant turned work-from-home farmer, it was a puzzle.  To hoe, or not to hoe, that was the question.  …

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Hope Among The Ruins

  News Bulletin: we interrupt regularly scheduled bloggery to bring you this news flash…yesterday, for the first time in over twenty years, a white swan was sighted!   This Saturday dawned as many days this past week, cold.  Unseasonably cold. Biting, frosty, snow-blowing cold. And on May 10!  The day before, my search for the …

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Lessons on Collaboration from Experts

Slowly the rear door of the livestock trailer opened, and I saw them for the first time, all thirty of them.  Jet black, pure white, and most hues in between.  Not a shared gene among them.  My D&I (Diversity and Inclusion) colleagues would triumph at the sheer heterogeneity on display. A tumbled, jumbled collection of biodiversity—an …

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Finding a new rhythm amidst the chaos

Lessons in time and patience from seeds for the sower Last week a smart, grounded business leader said to me, “Time is moving fast, and it is moving slowly.”  Another seasoned global veteran recently told me, “I can’t remember what happened yesterday, and last week seems like a lifetime ago…and someone else’s life!” How can …

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Painful Pruning Prepares Plants to Produce Plentifully

How to remove ‘dead wood’ in a healthy company while keeping it human After more than thirty years of walking with business leaders managing through good and bad, I am always moved by the hardest personal challenge they ever face – terminating a person whom they like but no longer fits the needs of the …

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Business Resilience demands Innovation

Now is the time to plant peas! This past Friday, in many of our calendars, is named ‘Good Friday.’  Regardless of my faith persuasion, I found it a hard day to name ‘good’ when there were yet more deaths and more people with loved ones on Facetime and Zoom calls, denied human touch, than on …

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How to find solid ground for your business in an unknowable future?

Lessons for business leaders amid COVID-19 from the farm of Chris Houston Who knew that a simple Sunday morning breakfast could provide counsel on the two essential assets all business leaders require: the quality of resilience and the adaptive thinking tools of scenario planning. This morning, on our farm, I gathered the first fresh wild …

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A Million Davids

Chapter 2 – A Million Davids (Now With Enhanced Slings) In his remarkable retelling of the ancient story of David and Goliath, Malcolm Gladwell (in his book titled after the story) reminds us that often, rule-changers win battles. “There is an important lesson,” he tells us, “for battles with all kinds of giants. The powerful and strong …

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The Stewardship of New Growth Forests

Until the last week of the final September of the decade, now ended, relations between teenagers and septuagenarians were generally, at least, on civil grounds. Not anymore! On September 23, in a lobby of the UN, more than a few camera operators captured a picture that spoke considerably more than the typical thousand words most …

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A Fresh Start, and Why We Need One

Chapter 1 – A Fresh Start He seemed so sure of himself, his story, and his insights. Each element fit neatly with the others—a theorem that had gathered enough examples to become fact. “They completely missed the point,” the smug management guru intoned in the concise and oft-rehearsed phrases of the TED talk circuit. “Kodak …

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Spurring on Business Change for the Better

There are leaders changing businesses to work for the greater good, solely because it's the right thing to do.

Relationship Between Purpose, Brand, and Culture

In this video blog, Chris Houston of Telosity talks about the symbiotic relationship and interplay between a business's purpose, brand, and culture.

Three Things to Bring Forth Purposeful Enterprises

"Punching above your weight" is something of an obsession for Canadians, most of whom are strung like a ribbon four thousand miles wide and a hundred miles thick along the US border.

A Ding in the Universe (For Goodness’ Sake)

A new chapter in the story of Telosity.

The Individual Revolution

Finding our balance of ipse and idem.

The Panarchy Effect

Why we need something better than “Maximum Sustained Yield”.

All Parties Must Come To An End

The music from the party we’ve known may have stopped, but the distant sounds of a more hopeful one are beginning.

Choosing Certainty Amidst Uncertainty

Three distant lights to dispel the gloom…

Remembering Good

Seizing every moment to encourage a movement of businesses to do good is my choice. What will be yours?

How to Fight the Addiction to More (In Business)

Why temperance can bring health we never imagined to business and society.

How To Make Your Organization More Courageous

The “courage quotient” in your organization must be high if it will ever deliver something that matters.

Prudence, And Thinking Outside the Box

Why a moral framework and the wisdom to act accordingly is essential for every business leader.

Be a Black Sheep and Change Business for Good

Why the Cardinal Virtues are an ancient lens business can’t do without

The ‘Business Case for Purpose’ Completely Misses the Point

We need to skip the purpose fad and find telos instead.

The Most Effective Leadership Trait You’re Missing

Why the often-overlooked thing called embodiment is the only real way to super-charge company purpose.

Choices of Strategy To Make Your Aspiration Stick

Populist’s early story is a lesson for us all on how strategy evolves and why it’s important.

How to Make a Difference by Sharing Your Aspirations

The story of how Populist got started contains a fascinating and encouraging lesson for us all on how culture change begins
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